Legal
Delete Account
Last updated: September 2026
1. How to request account deletion
You can delete your StaffRoom account in either of two ways:
In the app: open StaffRoom, go to your Profile, then Settings, and choose Delete Account. Follow the on-screen confirmation.
By email: send a request to info@dealganapps.com from the email address registered to your account, with the subject line “Account deletion”. We will confirm your identity before processing the request.
2. What happens when your account is deleted
Once confirmed, your account and personal data are scheduled for deletion and removed within 30 days. Your subscription and any future billing stop immediately.
If you are a venue manager, deleting the venue account also removes that venue's rotas, clock-in records, chats and stored documents for the whole team. Please export anything you need (for example, payroll records) before requesting deletion.
3. What we may keep
A small number of records may be retained where the law requires it, such as invoices and billing records held by our payment processor, Stripe. Fully anonymised analytics data may also be retained, as it can no longer identify you.
4. Changed your mind?
Deletion requests can be cancelled within 7 days. Email info@dealganapps.com as soon as possible and we will restore your account. After deletion is complete, accounts cannot be recovered.
5. Need help?
If you cannot access the app or your registered email, contact us at info@dealganapps.com and we will verify your identity another way.
Dealgan Apps, United Kingdom.
